Virtual Card

The Virtual Card is designed especially for online purchasing and can be used at any merchant website that accepts Visa Cards. The customer can apply and obtain the card instantly through Riyad Online without the need to obtain a plastic card.
 

The Virtual Card information includes:

1. Customer name
2. Card number
3. Expiry date
4. Security code comprised of 3 numbers

Your Virtual Card is valid for 3 years, as shown on the expiry date.

You can use your Virtual Card on any website where Visa Credit Card is accepted.

Yes. You can load and reload any amount / any time based on the limits mentioned in the terms and conditions.

No, each Virtual Card has a separate limit.

The minimum load limit is SAR 10 and the maximum load limit is SAR 37,500.

We recommend that you keep your Virtual Card information in a safe place. You should treat your Virtual Card number and security details with the same protection as you would do for a physical credit card.

If your Virtual Card info is stolen or compromised, you can block your Virtual Card through Riyad Online free of charge. Alternatively you can call Riyad Bank call center at (+966) 920002470 and we will block it for you.

If you have any concerns about a transaction on your Virtual Card, you should always contact the merchant directly to resolve the issue.

If you are unable to resolve the issue with the merchant, you can contact Riyad Bank call center on (+966) 920002470.

If you attempt to use your Virtual Card for a transaction that is greater than the remaining available balance, the transaction will be declined.

There are no issuance fees nor interest payments. A markup fee applies to non-Saudi Riyals transactions.

A full list of fees and charges can be found in the Virtual Card terms & conditions.

You can apply for a maximum of 2 Virtual Cards.

Yes, you can through Riyad Online or by calling Riyad Bank Customer Service Center and asking an agent to return the amount in your Virtual card account to your current account.

No, this service is free of charge.