How to Enroll

How to Enroll to all our Digital Channels through Riyad Online and Riyad Mobile:

  1. Identify who you are
    • Select “New User”
    • Enter you National ID or IQAMA number or GCC ID
  2. Authenticate it’s YOU!
    • The system will show you all available Debit and/or Credit cards (masked) then you can select the card to be used for registration
    • You simply need to enter the PIN of the selected Debit/Credit card
    • Note: if the selected card is credit, then you will also need to enter the expiry date as embossed on the card
  3. Setup your digital profile!
    • Enter the username you like to use to login to the digital banking channels
    • Enter your email and re-enter it again for confirmation
    • Enter the password for digital banking channels and re-enter it again for confirmation
    • Enter the Riyad Line PIN (4 digits, number only) and re-enter it again for confirmation
    • Accept the Terms & Conditions to complete the registration

How to Enroll to all our Digital Channels through Branch:

  1. Request our CSR to enroll you to the digital banking channels
  2. Upon completing the request, you will receive a temporary password by SMS on your mobile. The validity of the password will be 3 days.
  3. Now, you should be able to activate your digital banking account by following these steps:
    • Go to Riyad Online (www.RiyadOnline.com) or download Riyad Mobile app from Google Play or the App Store
    • Enter your user ID (printed on your mada debit card, underneath the ATM card number and which consists of 8 digits) and enter the temporary password (which you should have received by SMS)
    • Select login and then enter the authentication code you will receive on your mobile by SMS
    • Setup your digital profile
      • Enter the username you like to use to login to the digital banking channels
      • Enter your email and re-enter it again for confirmation
      • Enter the password for digital banking channels and re-enter it again for confirmation
      • Enter the Riyad Line PIN (4 digits, number only) and re-enter it again for confirmation
      • Accept the Terms & Conditions to complete the registration

Smart devices users can download Riyad Mobile App through the following 2 icons:


010. iPhone
 
020. Android