Contact Us

A team of professional agents is dedicated to serving you and responding to your queries round the clock. And we always welcome your feedback.

Please feel free to contact us through any of the below mentioned numbers:

For general enquiries & Complaints about Online Banking, Accounts, Cards and Loans, please call:

(+966) 920002470

Please call: 800-122-6666

If you are calling from abroad: (+966) 920002470

Please call: 800-610-0010

If you are calling from abroad: (+966) 920002470

Please call: 800-441-0000

If you are calling from abroad: (+966) 920002470

Ways to Contact Us

Feel free to call us to the below phone numbers and our team will be glad to provide you with the support you need.

Platinum card customers

Please call: 800-124-2228
POS & Merchants

Please call: 800-124-2226
ATM support

Please call: (+966) 920011404
For Tadawul & investment support

Please call: 800-124-0010 or (+966) 920012299
Telesales & Marketing Call Center

Enquiries about new products & offers, please call: 800-124-2020
Collection Department

Please call: (+966) 920001724
For complaints and inquiries

Please call: 8001242225
Credit Counseling Clients

Please contact us by the email form below.

P.O. Box 22622 Riyadh 11416, Kingdom of Saudi Arabia
Phone: (+966) 011-401-3030
Swift Code: RIBLSARI

ID Number (National ID or Iqama) *