Yes.  The bank shares your data securely with a permitted third-party provider, and you will always need to authorize this provider to access your financial data. In addition to that, any third-party provider must obtain regulatory approvals and official registration with the Saudi Central Bank and adhere to the Open Banking Framework, Technical Standards, implementing cybersecurity protocols, and banking information security measures.

Third-party providers must disclose the customer’s data to be inquired and shared, the purpose, and the period during which the data will be shared. This data may include:

• Account name, account number, and account balance.
• Incoming and outgoing transactions, details of each transaction on account statement and the account balance after each transaction.

• Login to your account in (Riyad Online).
• Click on (Settings & Notifications) at the top right of the screen.
• Select (Open Banking – Data Sharing).

1. Through Riyad Online:
    

• Login to your account.
• Click on (Customer Care) under (Quick Links).
• Then click on (Complaint Management).
• Then click on (New Request).
• Click on (Select Request Type) and select (Open Banking).
• Fill-in the complaint details.
• Click on (Submit).

2. Through Riyad Mobile

• Login to your account.

• Click on the menu, at the top left corner.
• Select (E-Care & Help) at the bottom of the menu.
• Select (Complaint Management).
• Click on (Create New).
• Click on (Type), and select (Open Banking) at the bottom of the list.
• Fill-in the complaint details.
• Click on (Submit).