Privacy Policy and Terms of Use - Live Chat

Please do not share any sensitive financial information (Bank Account Numbers, ROL/ Mobile Internet Banking ID, Passwords, Credit Card or Riyad Bank mada Card Numbers, etc.) during your chat conversation. Riyad Bank never requests such information on non-secure channels.

Please note that your chat conversations will be recorded for quality assurance purposes. We will not disclose any information related to customer detail or transaction during chat. For any inquiries related to existing accounts, cards and transaction details, please use our secured channels ( Riyad Online or contact us via the Call Center). Please contact us via the call center using the following numbers.

Riyad Bank General Call Center:

For general enquiries & complaints about Online Banking, Accounts, Cards and Loans, please call: (+966) 920002470

Golden Service Call Center:

Please call: 800-441-0000
If you are calling from abroad : (+966) 920002470