No, you have to activate the credit card first through Riyad Bank branches, Riyad Bank 24/7 Customer Service Center at (+966) 920002470 or Riyad Online.

You can view all transaction done with your card through Riyad Online and Riyad Mobile, and you can view and print your card’s monthly statement as well.

You have to register for Riyad Online service then your credit card will be listed automatically among your accounts in Riyad Online.

Call (+966) 920002470 immediately to report your card loss whether you are inside or outside the Kingdom.

Yes, you can change your PIN through Riyad Bank ATMs.

You will be automatically enrolled in Hassad Rewards Program without the need to register (some cards are excluded).

There are no risks whatsoever, all what you need to do is to activate the card’s 3D Secure feature which is provided free of charge by Riyad Bank to protect your online transactions. In addition, we recommend that you avoid suspicious or unknown websites when purchasing online.

Yes, you can easily do that through Riyad Bank Qasset Installment Program (some cards are excluded); just choose the desired plan then contact Riyad Bank Call Center to execute your request. For more information visit our Credit Cards offers page.

Yes, you can request an increase of your credit card limit through Riyad Online, Call Center or any of our branches.

Yes, some of our cards give access to airport lounges. For more information, please visit the Credit Cards webpage.

The Riyad Bank Contactless Credit Card has a chip and a radio frequency antenna embedded. When the Contactless Credit Card is tapped against a terminal enabled for contactless payments, the card transmits payment details wirelessly, eliminating the need to insert the card. Account details are communicated to the reader and then processed through the secure Visa or MasterCard® acceptance network in the same way as had you inserted the card.

The Riyad Bank Contactless Credit Card uses secure encryption technology (the same as CHIP and PIN) so you can confidently use it. Besides, it never has to leave your hand when a payment is made, you will always be in control – giving you added security to the card.

Anywhere with a Contactless payment PoS Machine, the card can be used to tap and pay. If a contactless PoS machine is not available, the Contactless card can still be used for swipe or dip transactions.

A retailer with a PoS machine showing a contactless symbol  displayed on it, is enabled for contactless payments.

You need to be at least 4cm away from a PoS terminal to waive for a purchase otherwise you can also directly ‘tap’ on the terminal screen.

Purchases made in contactless mode will be displayed in the statement just like any other purchase made with a regular card.

You will hear a beep/see a light and receive a slip from the merchant, as well as receive an SMS and e-mail on your registered contact details once the transaction is successful.

You can use your Riyad Bank Contactless Credit Card to pay for items up to the value of SAR 100. For purchases over SAR 100 you will need to enter your PIN.

Your maximum spend per transaction is SAR 100. Your Riyad Bank Contactless Credit Card is capped at SAR 300 - which limits any possible loss. Once this limit is reached, you will be asked to enter your PIN and the count is reset to zero till you reach the cap of SAR 300 again.

Not at all. Should the card be tapped more than once at the terminal, you will only get billed once for the purchase.