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Our team will be glad to serve you from 8am till 10pm, Sunday through Thursday.
Instant issuance is a service by Riyad Bank whereby the customer receives the credit card and PIN immediately, while at the branch, without waiting for a courier company to deliver them.
Instant Issuance makes your life easier!
No, you have to first activate the card through Riyad Online, or Riyad Line (+966) 920002470 or by visiting the nearest Riyad Bank branch.
Receive exclusive discounts and offers with the Visa Platinum credit card powered by Visa.
Visit any Riyad Bank branch with the following documents:
No, you have to activate the credit card first through Riyad Bank branches, Riyad Bank 24/7 Customer Service Center at (+966) 920002470 or Riyad Online.
The annual fee is waived for the first year of issuance. For more information about other card fees, please visit Credit Cards webpage.
You can view all transaction done with your card through Riyad Online and Riyad Mobile, and you can view and print your card’s monthly statement as well.
You have to register for Riyad Online service then your credit card will be listed automatically among your accounts in Riyad Online.
Call (+966) 920002470 immediately to report your card loss whether you are inside or outside the Kingdom.
Yes, you can change your PIN through Riyad Bank ATMs.
You will be automatically enrolled in Hassad Rewards Program without the need to register (some cards are excluded).
There are no risks whatsoever, all what you need to do is to activate the card’s 3D Secure feature which is provided free of charge by Riyad Bank to protect your online transactions. In addition, we recommend that you avoid suspicious or unknown websites when purchasing online.
Yes, you can easily do that through Riyad Bank Qasset Installment Program (some cards are excluded); just choose the desired plan then contact Riyad Bank Call Center to execute your request. For more information visit our Credit Cards offers page.
Yes, you can request an increase of your credit card limit through Riyad Online, Call Center or any of our branches.
Yes, some of our cards give access to airport lounges. For more information, please visit the Credit Cards webpage.
The Riyad Bank Contactless Credit Card has a chip and a radio frequency antenna embedded. When the Contactless Credit Card is tapped against a terminal enabled for contactless payments, the card transmits payment details wirelessly, eliminating the need to insert the card. Account details are communicated to the reader and then processed through the secure Visa or MasterCard® acceptance network in the same way as had you inserted the card.
The Riyad Bank Contactless Credit Card uses secure encryption technology (the same as CHIP and PIN) so you can confidently use it. Besides, it never has to leave your hand when a payment is made, you will always be in control – giving you added security to the card.
Anywhere with a Contactless payment PoS Machine, the card can be used to tap and pay. If a contactless PoS machine is not available, the Contactless card can still be used for swipe or dip transactions.
A retailer with a PoS machine showing a contactless symbol displayed on it, is enabled for contactless payments.
You need to be at least 4cm away from a PoS terminal to waive for a purchase otherwise you can also directly ‘tap’ on the terminal screen.
Purchases made in contactless mode will be displayed in the statement just like any other purchase made with a regular card.
You will hear a beep/see a light and receive a slip from the merchant, as well as receive an SMS and e-mail on your registered contact details once the transaction is successful.
You can use your Riyad Bank Contactless Credit Card to pay for items up to the value of SAR 100. For purchases over SAR 100 you will need to enter your PIN.
Your maximum spend per transaction is SAR 100. Your Riyad Bank Contactless Credit Card is capped at SAR 300 - which limits any possible loss. Once this limit is reached, you will be asked to enter your PIN and the count is reset to zero till you reach the cap of SAR 300 again.
Not at all. Should the card be tapped more than once at the terminal, you will only get billed once for the purchase.
The contactless technology works only when the card is waved at a maximum range of 4cm.
Should you be within proximity of a contactless terminal, no accidental transaction can take place as the cashier must first enter the amount on the PoS machine before the card is waived or tapped and payment is processed.
Contactless only works when a card is close to the card reader. This makes it extremely difficult for any details to be intercepted while in use. Also, each card reader contains security technology based on industry-wide standards.
Yes it is. Contactless uses the latest secure encryption technology (same as Chip and PIN) so you can feel confident when using it to pay for items.
No, you cannot ‘Tap’ or ‘Waive’ to get cash out of an ATM using your contactless credit card. You will have to insert your Riyad Bank Contactless Credit Card into an ATM and enter your PIN as you normally do.
You should call 920002407 to report your card lost or stolen or visit the nearest Riyad Bank Branch to have the card blocked.