Riyad Bank mada Card

The new Riyad Bank mada Card is specially designed to suit your needs and give you more flexibility on your daily transactions. It provides access to your funds whether you want to withdraw from an ATM or pay at a POS terminal at stores inside or outside the Kingdom. You can also manage your accounts and transactions, such as paying your bills through any e-banking channel.

How Can I Get Riyad Bank mada Card?

Where Can I Use Riyad Bank mada Card?

  • For purchases on Local and international stores through POS terminals
  • Online shopping using 3D secure
  • At any ATM machine locally and internationally

What are the Benefits of Riyad Bank mada Card?

  • Control daily purchase limit service
  • “Contactless Payment” service to pay for low value purchases
  • “naqd” service
  • Hassad Rewards Program
  • Worldwide acceptance whether you want to withdraw or pay at over 35 million merchants and 2 million ATMs inside and outside the Kingdom
  • A unique collection of offers  on travel, dining, shopping and much more. For a list of offers, please visit: www.pricelessarabia.com
  • Free internet banking
  • SMS notifications on transactions
  • Daily limit of SAR 5,000 on cash withdrawal
  • Reissue a PIN through ATMs when the customer exceeded the number of times allowed to enter the PIN correctly or forgets the PIN

Online Shopping :

  • You can use Riyad Bank mada card for online shopping on websites that accept mada and MasterCard. The transaction will be deducted directly from the Current Account
  • To check out simply use the card’s information such as: the card number, the name as printed on the card, the expiry date and the CVC code (a 3-digit number located on the back of the card)
  • To authenticate the purchase transaction, a security code will be sent to the mobile number registered with the bank
  • This service is free of charge for transactions in Saudi Riyal. As for foreign currencies, fees will be calculated as follows
    • Private Banking customers: 1.50%
    • Diamond Banking customers: 1.50%
    • Golden Banking customers: 1.75%
    • Silver Banking customers: 2.00%
    • Other customers: 2.50%
  • The service is automatically activated for all Riyad Bank mada cards with a MasterCard logo , you can cancel the online purchase service from Riyad Online.
  • The limit of use for online purchases is the same as daily usage limit through points of sale. You can modify the daily limit via Riyad Online or through the Bank's ATMs or by calling Riyad Line.

Control Daily Purchase Limit Service

Now Riyad Bank mada card holders are capable of purchasing up to SAR 200,000 and control the limit by increasing it or decreasing it through Riyad Online.

New daily limit options for purchase amount through point-of-sale terminal in stores:

SAR 20,000 SAR 25,000
SAR 30,000 SAR 40,000
SAR 50,000 SAR 100,000
SAR 150,000 SAR 200,000

Service Specifications and Conditions:

  • Immediate service activation for the new limit
  • Ability to increase or decrease the limit
  • Ability to control the daily limit of any of the Debit Cards.
  • Ability to perform local or international transactions up to SAR 200,000 through point-of-sale

*The previous daily limit for purchase through POS was SAR 20,000 only

atheer Service:

You can use this service to pay for low value purchases of up to SAR 300 per purchase by just taping or passing your card over the POS machine without the need of entering the PIN, as the customer may preform more than one transaction is allowed with the required cumulative limit of 300 SAR only, regardless of the number of transactions. In case that the transactions exceed the required limit of 300 SAR, the cardholder will be required to enter the password for each transaction for safety purposes.

atheer Service Features:

  • Service applies to cumulative values up to SAR 300 regardless of the number of transactions. For security purpose, after reaching SAR 300, the next transaction will be made by inserting the card and entering your PIN
  • atheer transactions will be included in the monthly credit card statement

How do I Pay Using atheer Service?

  1. Look for the “atheer” reader on the point-of-sale terminal
  2. Tap your card against the reader
  3. Wait for the beep sound or green light which indicates the completion of the transaction

You can stop the service through Riyad Online by following the below steps:

  1. Choose accounts and cards
  2. Mada card
  3. Stop atheer service

Automated Callback service for mada cards

Automated Callback service from Riyad Bank enable customers to reactivate their mada cards passwords after the card being frozen due to re-entering the wrong password.

How to reactivate your password through Automated Callback:

  1. Customer will receive the auto call
  2. Once the customer answer the call he will need to enter the IVR PIN
  3. Customer will be asked to reset the PIN
  4. Auto call will ask do you want to change the password
  5. Once the customer select change the PIN
  6. New password will be announced
  7. Re-enter the PIN to confirm
  8. Password has been successfully change

“Naqd” Service

It enables the cardholder to withdraw cash at a participating merchant when paying by their Riyad Bank mada card. The cash amount will then be deducted directly from the customer’s bank account along with the purchase amount.

“Naqd” Service Features:

  • You can benefit from the service when using your Riyad Bank mada card to pay the purchase amount at merchants who provide the service
  • The minimum value of cash is SAR 1 and the maximum value is SAR 400 per day
  • There is no maximum number of transactions per day on which cash could be requested
  • The service is available for all Riyad Bank mada cards
  • This service is free of charge

Issuance and Usage Charges for Riyad Bank mada Card:

Card issuance Free
Card Renewal Free
Balance inquiry (within the GCC Net)* SAR 3
Balance inquiry (outside the Kingdom and GCC Net) * SAR 5
Purchases through POS ( within the GCC Net)* Free
Purchases through POS (outside the Kingdom and GCC Net)* Mass: 2.50%
Silver banking: 2.00%
Golden banking: 1.75%
Private banking: 1.50%
Re-issuance of lost/stolen cards SAR 30
Cash withdrawal (within the GCC Net)* SAR 10
Cash withdrawal (outside the Kingdom and GCC Net)* SAR 25

GCC Net: Certified countries in GCC network (Oman, Bahrain, Kuwait and Qatar)

Tips and Important Information:

  • In case of loss or theft of your card, please visit your nearest branch or call our customer service team on 8001242225 and request to block the card
  • Riyad Bank mada cards are Chip (EMV) and PIN protected to enable a completely safe transaction. In case you forget your card PIN, please visit the nearest branch to request a new PIN
  • Avoid writing the PIN on the back of the card
  • Please activate the "notices messaging service" before your travel, so you can receive short text messages for withdrawals and purchases made on the card
  • We recommend changing the PIN for your Riyad Bank mada card once you return from travel
  • Make sure to cover the PIN pad as you enter the PIN to be safe
  • Please do not share your PIN with anyone no matter what, even if you were requested to do so by a Riyad Bank staff member either by phone or online
  • For your traveling protection, please inform us of your destination in prior to prevent transaction rejections on your mada /credit card. Call us on (+966)114794611