Customer Champions Department

It is in our interest to develop and provide the best services and features to our customers; we worked to devote our human capitals to serve you on a 24-hour basis to meet your aspirations.

We are pleased to hear your feedback and complaints through the below channels:

In case the customer has any complaint, Customer Champions Department is concerned to search and manage the complaint in a period of 10 working days, and Customer Champions Department will contact you during that period.

For better service, please ask the complaint number from customer care representatives in branches or Riyad Line, to be able to follow up with the status of your complaint.