No more queuing up for transactions or Customer Services. Riyad Self Service is a channel offered by Riyad Bank to save your time while attending to your banking needs.
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Renew your mada Card
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Reissuing your Riyad Bank mada Card
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Update your contact details and information
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Search and print account statements
How to Enroll:
If you are an existing Riyad Bank customer, you only require your Riyad Bank mada Card and PIN. Registered Riyad Online users can login with their Riyad Online User ID and Password. For non Riyad Bank customers you may open a current account through public website easily.
How to Renew you mada Card Through Riyad Self-Service Kiosk:
- Touch the screen. Then select language
- Log in to the KIOSK either by inserting the mada card with PIN or using Riyad Online credentials (User Name/ID with password and 2nd factor ”OTP or Token”)
- Select Print card (to be renewed or reissued)
- Select the reason of printing the card (Expired card)
- The new details of the card will be shown with the fees (0) for the printing, then a confirmation needs to be selected to start printing the card
- New PIN need to be entered for this new card and re-enter the new PIN again
- Card printing will start immediately , and after a while the card will ready and active to be used by the customer
Security Tips:
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Keep all transaction receipts and check them against your account records
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Make sure to check your account activity regularly to spot unusual transactions
Riyad Self-Service Kiosk locations: