How to Enroll to all our Digital Channels after opening digitalized account:
- You will receive a temporary user number and password by SMS on your mobile. The validity of the password will be 7 days
- Now, you should be able to activate your digital banking account by following these steps:
- Go to Riyad Online website or download Riyad Mobile app from any application store compatible with your device
- Enter your user ID (sent via SMS) and enter the temporary password (which you should have received by SMS)
Note: In case the temporary password expired, you can create a new one via ATM, Riyad Online, and Riyad Mobile.
Riyad Online:
- Press forget password
- Enter your National ID
- You will receive one time password
- Enter your mada card password that you can set through via ATM:
- Insert your card
- Press forget password
- Enter authentication code sent to your mobile by SMS
- Enter your password and re-enter it again for confirmation
- Re-enter your email
- Set your new password
Riyad Mobile:
- Press forget password
- Enter your National ID
- You will receive one time password
- Enter your mada card password that you can set through via ATM:
- Insert your card
- Press forget password
- Enter authentication code sent to your mobile by SMS
- Enter your password and re-enter it again for confirmation
- Press new user name and enter your email
- Set your new password
Now you completed your registration to our digital channels.