Salary Card for Household Workers

It is system that aims to protect and secure both the employer’s and the domestic worker’s rights, facilitate payroll management and limit the violations occurring in the labor market through Musaned Online Portal.

It is a mada prepaid l card that allows the sponsor to process the payment of salaries and incentives to their household workers electronically with ease, safety, and comfort. The card is issued for household workers such as drivers, housemaids, gardeners, house guards etc.

The card is available to all Riyad Bank customers and is approved after confirming that the sponsor is the correct sponsor of the household worker and after accepting the terms and conditions.

The employer is the one who is responsible for issuing the Household Salary Card.

The Salary Card should be issued before updating the contract.

The information of the Household workers’ contracts is updated through Musaned Online Portal.

1. Login to Musaned Online Portal
2. View the registered household workers
3. Select the Household worker who you wish to update her/his contract information
4. Update the employer’s address if necessary
5. Specify the amount of the monthly wage and the household worker’s Salary Card information
6. Accept the terms of the disclaimer and finalize the authorization process

Yes, it is possible.

The employer must specify the exact amount mentioned in the recruitment contract.

The customer can print out the contract and provide the household worker with a copy, or simply get an electronic copy of the contract.

Updating the contract’s information is mandatory for all household workers residing in the Kingdom of Saudi Arabia.

It is mandatory to issue Household Salary Cards and update their contracts information through Musaned Online Portal for all household workers residing in the Kingdom of Saudi Arabia.

You can apply for a Salary Card through Riyad Online.

The mobile number of the worker.

1. Signing the application form
2. A signed copy of the sponsor’s ID

No, it does not conflict with the contract authorization of the embassies.

Yes, it is required to transfer the whole salary amount.

No, the employer must transfer the whole amount of the salary to the household worker’s salary card account.

You can login to Musaned Online Portal and review the household workers registered in the system, and then select the one you wish to update his/her contract information to start the updating process.

No, it is not mandatory for the employer to confirm the transfer of the household worker’s monthly wage.

The employee may only use his personal bank account.

Yes, whether you have one or more workers, you may issue a card for each household worker you have under your sponsorship.

The card will be delivered by courier service, or you can choose to go to any Riyad Bank branch and have it instantly issued.

Add the card’s account number as a beneficiary through Riyad Online, which consist of 13 digits. The account number will always start with 815 then the worker’s residence (Iqama) number.

Only the worker himself/herself can activate the card through Riyad Bank ATM.

This can be done through Riyad Bank ATM by selecting ”new card” option on the main screen. Notifications related to banking transactions are sent to the mobile number that was registered for the worker.

No, the card is only acceptable within Saudi Arabia.

The Salary Card accepts deposits from the sponsor only.

The card only accept deposits from the sponsor (employer) at Riyad Bank.

Free.

The maximum withdrawal limit for the Salary Card is SAR 5,000 per day.

The maximum purchase limit is SAR 20,000 per day.

From Riyad Bank ATMs, withdrawal is free for all transactions. From other bank ATMs, a fee of SAR 2.10 will apply from the 5th transaction per month onwards.

From Riyad Bank ATMs, balance enquiry is free for all transactions. From other bank ATMs, a fee of SAR 0.84 will apply from the 5th transaction per month onwards.

Yes, the cardholder can use the card at any POS within the Kingdom of Saudi Arabia for free and without any limitation to the number of transactions.

Immediately contact the customer service center at 920002470 to stop the card.

You can re-issue a new PIN through Riyad Bank ATMs.

You can change your PIN through Riyad Bank ATMs.

Please contact our customer service center at 920002470.