The Salary Card for Household Workers is a prepaid card that allows the sponsor to make monthly salary payments to the card holder (worker) easily and safely. This card will be used by household workers such as the driver, maid, house guards ... etc. under the sponsorship of the individual.
The Salary Card will offer the basic banking services for customers and sponsors that do not deal with banks in an easy and efficient way which will protect the sponsor and the worker alike in their cash transactions and guarantee an easy channel for their payments. Terms and Conditions
Now, opening a Salary Card account is done with the utmost ease through Riyad Online in a few simple steps by requiring the minimum amount of information where our system will then retrieve additional data automatically from the National Information Center. The card will be sent to the worker by a carrier company.
The Salary Card gives workers the flexibility to conveniently withdraw their monthly salary through ATMs and pay for all shopping at Point of Sales with ease through the mada network.
Features and Services:
Deposits to the card balance are limited to be from the current account of the sponsor only
SMS notification service
PIN & chip security
Mini-statement for the last 5 transactions
SADAD bill payments
Mobile number Update
Transactions at local Points of Sale terminals
"Atheer" Service: You can use this service to pay for low value purchases of up to SAR 300 per purchase by just taping or passing your card over the POS machine without the need of entering the PIN, as the customer may perform more than one transaction is allowed with the required cumulative limit of 300 SAR only, regardless of the number of transactions. In case that the transactions exceed the required limit of 300 SAR, the cardholder will be required to enter the password for each transaction for safety purposes
You can use this service to pay for low value purchases of up to SAR 300 per purchase by just taping or passing your card over the POS machine without the need of entering the PIN, as you may perform more than one transaction is allowed with the required cumulative limit of 300 SAR only, regardless of the number of transactions. In case that the transactions exceed the required limit of 300 SAR, the cardholder will be required to enter the password for each transaction for safety purposes.
"Atheer" Service Features:
Service applies to cumulative values up to SAR 300 regardless of the number of transactions. For security purpose, after reaching SAR 300, the next transaction will be made by inserting the card and entering your PIN
Atheer transactions will be included in the monthly credit card statement
How do I Pay using "Atheer" Service
Look for the “Atheer” reader on the point-of-sale terminal
Tap your card against the reader
Wait for the beep sound or green light which indicates the completion of the transaction
How to Stop Mada "Atheer" Service through Riyad Online
Choose accounts and cards
Stop Atheer service
Annual fees for issuance and renewal*
Private Banking: free from both the branch and Riyad Online
Diamond Banking: SAR 45 from the branch - SAR 36 from Riyad Online
Golden Banking: SAR 63 from the branch - SAR 54 from Riyad Online
Silver Banking: SAR 90 from the branch - SAR 67.5 from Riyad Online
All other customers: SAR 90 from the branch - SAR 81 from Riyad Online
Point of Sale transaction
PIN change from the ATM
Cash withdrawal / non Riyad Bank ATMs
4 free transactions per month. The fifth transaction onwards SAR 2 per transaction including VAT
Balance Inquiry / non Riyad Bank ATMs
4 free transactions per month. The fifth transaction onwards SAR 0.80 per transaction including VAT
SADAD Bank Fee
* Paid by sponsor. Please note that fees do not include VAT.
Frequently Asked Questions :
What is the domestic labor wages protection system?
It is system that aims to protect and secure both the employer’s and the domestic worker’s rights, facilitate payroll management and limit the violations occurring in the labor market through Musaned Online Portal.
What is Salary Card for Household Workers?
It is a mada prepaid l card that allows the sponsor to process the payment of salaries and incentives to their household workers electronically with ease, safety, and comfort. The card is issued for household workers such as drivers, housemaids, gardeners, house guards etc.
Are there conditions to request the Salary Card?
The card is available to all Riyad Bank customers and is approved after confirming that the sponsor is the correct sponsor of the household worker and after accepting the terms and conditions.
Who is responsible for issuing the Household Salary Card?
The employer is the one who is responsible for issuing the Household Salary Card.
Should the Salary Card be issued before or after updating the contract?
The Salary Card should be issued before updating the contract.
What are the channels provided to update the Household Workers’ contracts information?
The information of the Household workers’ contracts is updated through Musaned Online Portal.
How to update the household workers’ contract information?
Login to Musaned Online Portal
View the registered household workers
Select the Household worker who you wish to update her/his contract information
Update the employer’s address if necessary
Specify the amount of the monthly wage and the household worker’s Salary Card information
Accept the terms of the disclaimer and finalize the authorization process
Is it possible to edit the updated contract information of the household workers?
Yes, it is possible.
What is the amount of the monthly wage that must be specified in the contract updating form?
The employer must specify the exact amount mentioned in the recruitment contract.
Should the customer print out the contract?
The customer can print out the contract and provide the household worker with a copy, or simply get an electronic copy of the contract.
Is it mandatory to update the domestic workers’ contract information?
Updating the contract’s information is mandatory for all household workers residing in the Kingdom of Saudi Arabia.
Is it mandatory to update the contracts’ information and issue a salary cards for existing household workers or only new ones?
It is mandatory to issue Household Salary Cards and update their contracts information through Musaned Online Portal for all household workers residing in the Kingdom of Saudi Arabia.
What is the mobile number that is required when applying on Riyad Online?
The mobile number of the worker.
What is required to apply for the Salary Card through the branch?
Signing the application form
A signed copy of the sponsor’s ID
Does the information update of contracts through Musaned Online Portal conflicts with the contract authorization of the embassies?
No, it does not conflict with the contract authorization of the embassies.
Is it required to transfer the whole amount of the monthly wage?
Yes, it is required to transfer the whole salary amount.
Is it possible to transfer the household worker’s salary outside the Kingdom?
No, the employer must transfer the whole amount of the salary to the household worker’s salary card account.
I do not have a household worker’s contract; how can I update it?
You can login to Musaned Online Portal and review the household workers registered in the system, and then select the one you wish to update his/her contract information to start the updating process.
Is it mandatory to confirm the transfer of the monthly wage via Musaned online portal after updating the household worker’s contract information?
No, it is not mandatory for the employer to confirm the transfer of the household worker’s monthly wage.
Can the employer transfer using his/her personal account or can the employer use the corporate account?
The employee may only use his personal bank account.
If I have more than one household worker, can I issue a card for the rest?
Yes, whether you have one or more workers, you may issue a card for each household worker you have under your sponsorship.
How do I get my card?
The card will be delivered by courier service, or you can choose to go to any Riyad Bank branch and have it instantly issued.
How can I transfer from my personal account to the card’s account?
Add the card’s account number as a beneficiary through Riyad Online, which consist of 13 digits. The account number will always start with 815 then the worker’s residence (Iqama) number.
Can the sponsor activate the card?
Only the worker himself/herself can activate the card through Riyad Bank ATM.
How can the worker activate the card and set the PIN?
This can be done through Riyad Bank ATM by selecting ”new card” option on the main screen. Notifications related to banking transactions are sent to the mobile number that was registered for the worker.
Can I use the card abroad?
No, the card is only acceptable within Saudi Arabia.
What is the difference between the current account and the Salary Card?
The Salary Card accepts deposits from the sponsor only.
Can the salary be transferred using one of the Saudi banks?
The card only accept deposits from the sponsor (employer) at Riyad Bank.
What is the transfer fee from the sponsor account to the Salary Card?
What is the maximum limit of ATM cash withdrawals for the Salary card?
The maximum withdrawal limit for the Salary Card is SAR 5,000 per day.
What is the maximum limit for purchasing through POS in Saudi Arabia?
The maximum purchase limit is SAR 20,000 per day.
How many times can the cardholder withdraw cash from the ATM and what are the fees related to this service?
From Riyad Bank ATMs, withdrawal is free for all transactions. From other bank ATMs, a fee of SAR 2.10 will apply from the 5th transaction per month onwards.
How many times can the cardholder request a balance enquiry from the ATM and what are the fees related to this service?
From Riyad Bank ATMs, balance enquiry is free for all transactions. From other bank ATMs, a fee of SAR 0.84 will apply from the 5th transaction per month onwards.
Can the cardholder use the card at any PoS machine in the Kingdom of Saudi Arabia?
Yes, the cardholder can use the card at any POS within the Kingdom of Saudi Arabia for free and without any limitation to the number of transactions.
What happens if I lose my card or if my card is stolen and how can I request a replacement card?
Immediately contact the customer service center at 8001242225 to stop the card.
What if I forget my PIN?
You can re-issue a new PIN through Riyad Bank ATMs.
How do I change my PIN?
You can change your PIN through Riyad Bank ATMs.
What if any kind of assistance is needed?
Please contact our customer service center at 920002470.